Effective date: September 8, 2026

These Terms of Service govern your use of velporapets.com and purchases from VELPORA, a consumer brand operated by YNDON KSJDYHW LLC. By using the website or placing an order, you agree to these terms and the policies linked from the website.

1. Eligibility and use

You agree to use the website only for lawful purposes and in a manner that does not interfere with the operation or security of the store. You are responsible for the accuracy of information you provide during checkout and account creation, if an account is offered.

2. Product information

We make reasonable efforts to describe products accurately, including dimensions, materials, colors, intended use, and other relevant details. Product images may vary slightly because of screen settings, lighting, photography, manufacturing variation, or packaging updates.

Pet products should be used only for their intended purpose and in accordance with product instructions. See our Pet Safety & Product Use page.

3. Pricing and availability

Prices and availability may change without notice. We may correct pricing, description, availability, or typographical errors. If an error materially affects an order, we may contact you before fulfillment or cancel the affected order and issue a refund.

4. Orders

Submitting an order constitutes an offer to purchase the selected products. We may accept or decline an order for legitimate reasons, including payment failure, inventory or fulfillment limitations, suspected fraud, pricing errors, or other circumstances that prevent fulfillment.

5. Intellectual property

VELPORA names, logos, graphics, product descriptions, website content, design elements, and other original materials are owned by or licensed to VELPORA/YNDON KSJDYHW LLC and may not be copied, reproduced, distributed, or used commercially without permission.

6. Third-party services

The website may rely on third-party providers for hosting, payments, analytics, shipping, fulfillment, advertising, customer support, or other functions. Your use of those services may also be subject to the provider's own terms and policies.

7. Prohibited conduct

· Attempting to gain unauthorized access to the website, checkout, systems, or customer information.

· Using the website to engage in fraud, abuse, unlawful activity, or activity that could harm other customers.

· Interfering with website security, functionality, or availability.

· Using automated systems to scrape or copy website content in a manner that violates applicable law or our rights.

8. Disclaimers

To the extent permitted by applicable law, the website and its content are provided on an 'as available' basis. We do not guarantee that the website will always be uninterrupted, error-free, or available at every moment.

9. Limitation of liability

To the maximum extent permitted by applicable law, VELPORA and YNDON KSJDYHW LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or purchase or use of products, except where such limitation is prohibited by law. Nothing in these terms is intended to exclude rights that cannot legally be excluded.

10. Governing law

These Terms are governed by applicable laws of the State of Missouri and applicable federal law, without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.

11. Changes

We may update these Terms from time to time. The updated version will be posted on the website with a revised effective date. Continued use of the website after an update constitutes acceptance of the updated terms to the extent permitted by law.