VELPORA wants pets to enjoy their products safely. Every pet is different, and no product can be guaranteed to be suitable for every animal.

Before use

· Read the product description, dimensions, weight guidance, materials, and any warnings before purchase.

· Choose the correct size and product type for your pet.

· Inspect the product before first use and after use for damage or excessive wear.

· Do not use a product for a purpose other than its intended use.

During use

· Supervise pets when using toys, chew items, collars, harnesses, leashes, or products that could create choking, ingestion, strangulation, or entanglement risks.

· Remove damaged, broken, or excessively worn products immediately.

· Do not allow a pet to continue using a product if it causes visible discomfort, irritation, restricted breathing, or unsafe behavior.

· Keep packaging, small components, tags, and other non-product materials away from pets.

Food, feeding, and ingestible products

Follow the product's specific instructions and use only as intended. VELPORA does not recommend changing a pet's diet or using a product to address a medical condition without appropriate veterinary guidance.

When to contact a veterinarian

If your pet experiences choking, difficulty breathing, poisoning concerns, serious injury, persistent vomiting, severe allergic symptoms, or another emergency, seek immediate veterinary assistance. Do not rely on website information as a substitute for professional care.

Customer responsibility

By purchasing a pet product, you acknowledge that you are responsible for using reasonable judgment and supervising your pet based on its size, age, temperament, health, and environment.